Privacy Policy

1. Personal Information Protection Policy

Seven Global Remit, Ltd. (hereafter referred to as "Seven Global Remit"), placing the utmost priority on the trust and confidence of customers, shall handle information provided by customers in accordance with their request, and shall strive to keep the information accurate and confidential, according to the following approach:

(1) Purpose of collecting information

Seven Global Remit is collecting information concerning customers to the extent of minimum necessity in order to conduct transactions with customers in safe and reliable manners and to provide better products and services to customers. Such information is used for such purposes as verifying the identity of customers and introducing new products and services to customers, and will not be used for any other purpose.

<1> Business description
  • Money transfer business pursuant to “Payment Services Act”
  • Bank agency business pursuant to "Banking Act"
  • Other services that permit money transfer agents or banking agents and other business operations incidental thereto (including those which may be permitted to conduct in the future)
<2> Purpose of use
  • To deal with applications for user registration for Seven Global Remit
  • To perform verification of the customer’s identity (Personal Identity Verification) at the time of transaction pursuant to the Act on Prevention of Transfer of Criminal Proceeds, etc.
  • To confirm authority of the principal or agent for all types of transactions
  • To manage continuous transactions at Seven Global Remit
  • To make decisions on the appropriateness of the provision of the services of Seven Global Remit including decisions to be made in the light of the principles of suitability
  • To exercise rights or perform obligations under contracts with customers, laws, etc.
  • To conduct research in relation to, and develop services of Seven Global Remit by, among others, conducting market surveys, data analysis, and questionnaire surveys
  • To make various proposals regarding services of Seven Global Remit such as sending direct mails
  • To properly performed the commissioned work by our subcontractors
  • To properly perform alliance business by our business partners
  • To provide to third parties to the extent necessary for the execution of appropriate business, by sending premiums, etc.
  • To handle the termination of transactions and manage post-termination matters
  • To otherwise properly and smoothly implement transactions with the customers.

(2) Type of information to be collected

The most typical type of information is a customer's address, name, date of birth, telephone number, occupation, email address, nationality, status of residence and period of stay. Moreover, based on the Guidelines Regarding Protection of Personal Information in the Finance Sector, Seven Global Remit shall not acquire or use, or provide to any third party, customers' sensitive information except in the cases specified in the aforementioned guidelines.

(3) Method of collecting information

Seven Global Remit is principally collecting information that is described on or input into application forms, contracts and transaction documents under sufficient safety control measures implemented by Seven Global Remit. Seven Global Remit also collects information via the internet, etc.
Upon collecting information, Seven Global Remit discloses the purpose of use, scope of use, recipient of the information and other matters as needed.

(4) Use and provision of information

Seven Global Remit does not disclose information to any third party without obtaining the customer's consent, excluding the following cases:

  • the customer has agreed to such provision
  • such provision is deemed to be required by applicable laws and regulations, etc.
  • if necessary for the protection of human life, safety, or property, and it is difficult to obtain the customer's consent
  • if necessary in particular in order to improve public hygiene or promote sound upbringing of children, and it is difficult to obtain the customer's consent
  • if cooperation is necessary in performance of operations by an institution of the national government, local governments, or persons delegated thereby, under laws or ordinances, and it is expected that such performance would be hindered by obtaining the customer's consent.

(5) Method of managing information

Seven Global Remit is constantly taking appropriate measures to keep customer information accurate and up-to-date. In addition, Seven Global Remit is also taking any and all appropriate security control measures to prevent unauthorized access to, and loss, falsification, leakage and the like of, personal information provided by the customer. Accordingly, Seven Global Remit shall train all executives and employees who handle personal information from customers about the importance of protecting personal information, and Seven Global Remit shall perform appropriate monitoring of outsourcees (including subcontractors) when outsourcing the personal information of customers.

(6) Outsourcing the Handling of Personal Information

When outsourcing the handling of personal information in accordance with the outsourcing of services, Seven Global Remit shall conclude an agreement with the outsourcee (which is selected based on the standards prescribed by Seven Global Remit) concerning the handling of personal information and shall outsource the services so that the personal information is not used for any other service which is not outsourced by Seven Global Remit, and so that security control measures are taken and maintained in accordance with Seven Global Remit Privacy Policy and related rules and regulations.

(7) Requests from customers for disclosure, correction or discontinuation

(Disclosure and correction) If a customer requests disclosure of his/her personal information, Seven Global Remit, upon verifying the customer, will comply with such request so as long as there are no special circumstances. If received information is inaccurate, Seven Global Remit will change it to accurate information. Please contact Seven Global Remit as set forth in Section 9 below.
(Discontinuation) If you do not wish to receive information from Seven Global Remit via direct mails or phone calls, please contact Seven Global Remit as set forth in Section 9 below. Seven Global Remit will discontinue such provision.

(8) Compliance, etc. with laws and ordinances

Seven Global Remit will comply with laws and ordinances and other norms concerning personal information, and continuously review and make efforts to improve its personal information protection system.

(9) Contact Information for inquiries, concerns or complaints

Seven Global Remit, Ltd. Head Office
1-6-1, Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan
Contact Email Address:

About joint use of personal data collected through the service for foreign residents provided by Seven Bank group entities

2. Basic Policy Concerning the Handling of Specific Personal Information, etc.

In accordance with the "Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure" (hereafter referred to as the "Numbers Act") among others, Seven Global Remit, Ltd. (hereafter referred to as " Seven Global Remit") has established, and hereby announces, certain basic policy concerning the handling of customer's Individual Numbers and personal information containing such Individual Numbers (hereafter referred to as "Specific Personal Information, etc.") as follows.

(1) Compliance with Relevant Laws, Ordinances and Guidelines, etc.

In handling customers' Specific Personal Information, etc., Seven Global Remit shall comply with relevant laws, ordinances and guidelines including the Numbers Act and the "Act on the Protection of Personal Information," as well as Seven Global Remit rules and regulations including the Personal Information Protection Policy established and announced previously. In addition, Seven Global Remit shall strive to make continuous improvements concerning the handling, etc., of the customers' Specific Personal Information, etc.

(2) Purpose of the Use of Individual Numbers

<1> When acquiring the customers' Individual Numbers, Seven Global Remit shall notify, announce and/or specify the purpose of use and limit the handling thereof only to the extent necessary to achieve said purpose of use. Individual Numbers shall not be used for any other purposes other than those prescribed in the Numbers Act.

<2> Seven Global Remit shall use Individual Numbers for the following purposes of use:
Preparation of statutory documents pertaining to overseas remittances and other transactions.

(3) Security Control Measures

Seven Global Remit shall take necessary and appropriate security measures to manage the customers' Specific Personal Information, etc., such as the prevention of information leaks, loss and/or damage, etc. In addition, The Company shall provide necessary and appropriate supervision to its employees and contractors (including subcontractors, etc.) that handle Specific Personal Information, etc.

(4) Contact Information for Comments and Requests

<1> Seven Global Remit shall strive to provide prompt and appropriate support for the customer inquiries and requests related to the handling of Specific Personal Information, etc.

<2> Please call Seven Global Remit at the numbers provided below for any inquiries or requests concerning the handling of the Specific Personal Information, etc.

Seven Global Remit, Ltd. Head Office
1-6-1, Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan
Contact Email Address: